This month marks three years since the launch of my book, Reach: Create the Biggest Possible Audience for Your Message, Book, or Cause. I’m pleased that I continue to see the book adding value for those who have discovered it, and I will continue to share it as long...
My team met on Zoom this morning to celebrate. Since 2015 (!), we’ve been working toward a specific revenue milestone. We’ve been so close, so many times, but we’ve never met the goal. Today is the day we finally reached —and surpassed that...
A friend posted last night that she ran her 1000th mile for the year. Had I stayed on track with my running goals this year, I’d be nearing that milestone, too. Instead, when I logged into Garmin to track my progress, I saw that I am woefully short of that. When...
Dear Al, I found out late Friday that you are declining to pursue my offer to purchase your building. An investor wants to buy several buildings from you. Admittedly, I know very little about the commercial real estate business. I don’t know how long you’ve owned...
The word that most often comes out of my mouth with my team as we seek to continually improve our service to clients is process. If there’s a problem, my default is always to ask about the process. Is a process refinement needed? How can we update our process to...
